CLINTON HOUSE & COTTAGE
CONDITIONS OF HIRE

Reservations for accommodation are accepted on the following conditions:

1. For bookings more than six weeks before arrival, a deposit of ONE THIRD of the hire charge is payable on booking, the balance being payable not less than six weeks before commencement of the booking.

2. For bookings made six weeks or less before arrival, the FULL AMOUNT is payable on booking.

3. Once a Confirmation of booking has been issued, the hirer is responsible for the total advertised price of the property on the confirmation of booking. Any additional costs for heating and electricity is to be paid as requested at the end of the let once the consumption amounts are known.

4. Each of our properties are furnished to our taste and the standards recommended by The English Tourism Council. We cannot therefore accept responsibility should the property not conform to the holiday makers standards. Whilst we take every care to make the property and contents safe and in good working order, the use of our amenities are entirely at the users risk and we cannot accept responsibility for injury to guests or third parties or for loss or damage to their belongings, cars or contents or any personal possessions of any kind. We cannot be held liable for any sudden invasion of pests or breakdown of any appliance.

5. All breakages must be reported to us and damage, however caused, during the letting period is the responsibility of the hirer and must be corrected at the hirers expense or paid for by the hirer at the sum agreed between the hirer and the owners.

6. Linen is changed between tenancies. Visitors staying more than one week will be supplied, if requested, with fresh linen each week, provided the hirer specifies at the time of the booking.

7. No more than the maximum number of persons, as stated in the brochure, may occupy the property. If this condition is not observed, the owners reserve the right to refuse admittance due to non-compliance with this condition.

8. The hirer is responsible for the property and is expected to take all reasonable care of it. All equipment, utensils etc must be left clean and the property must be left clean and tidy at the end of the hire period.

9. If the hirer is not entirely satisfied with the accommodation offered, he must contact the owner immediately after arrival and attempt to resolve the problem.

10. Pets, when permitted, are the responsibility of the hirer and must be kept under strict control at all times and the hirer must remove all trace inside and outside of the property of pet occupation. Pets must not be left unattended at any time in the holiday property and are not permitted on furniture or beds. The hirer remains liable for all damage or extra cleaning caused by the pet. If a refundable deposit is paid and damage has been caused this will be used and any balance refunded, but this is without prejudice to any further claim from the owner. Pets must not be allowed to stray onto neighbouring properties or onto neighbouring farmland without the permission of the owners. Any atttacks on any other animals by their pets will be the sole responsibility of the hirers. Any expenses incurred due to injury or damage caused the hirers pets will be solely the hirers responsibility.

11. the hirer shall be entitled to occupy the property for holiday purposes only and this agreement shall not confer on the hirer any security of tenure within the terms of the Housing Act 1988, pursuant to which the occupation shall be deemed to be by way of an excluded tenancy.

12. Cancellation Terms:

a. A change to holiday dates may be accepted provided we have eight weeks notice. However, the deposit will not be returned if a re-let of the property has not been successful. If the property is re-let then the full amount, less an administrative charge of £30, will be returned.

b. If the hirer is forced to cancel the holiday within the six-week period prior to the holiday, the deposit is not re-fundable and the balance is still payable on the due date. Every effort will be made to re-let the property and if successful, the rental fee will be returned, less an administrative fee of £30. We strongly suggest there that the hirers take out 'holiday insurance' to cover cancellation charges.

Contact: John and Margaret Searle
Clinton Willows, Cutthroat Lane, Yaxham, East Dereham, Norfolk, NR19 1RZ.
Tel/FAX: (01362) 692079.
E-Mail: clintonholidays@tesco.net.
Web Site: www.norfolkcountrycottage.co.uk